At Nielity Global Ltd ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketing services, visit our website, or interact with us.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company details
- Business Information: Company size, industry, marketing objectives
- Communication Data: Messages, inquiries, and feedback you send us
- Technical Data: IP address, browser type, device information, usage data
- Marketing Data: Preferences in receiving marketing from us
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and general location data
- Browser type and version
- Pages visited and time spent on pages
- Referring website and exit pages
- Clickstream data and browsing patterns
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
To provide and manage our digital marketing services, including SEO, PPC, and web development.
Communication
To respond to your inquiries, provide customer support, and send service updates.
Analytics & Improvement
To analyze website usage and improve our services, content, and user experience.
Marketing
To send promotional materials and updates about our services (with your consent).
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures
- Secure data storage and backup systems
- Employee training on data protection practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work to maintain the highest standards of data protection.
5. Data Sharing & Third Parties
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist in delivering our services (hosting, analytics, email marketing)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Restrict
Request limitation of data processing
Right to Object
Object to our processing of your data
Data Portability
Request transfer of data to another organization
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
7. International Data Transfers
As a global digital marketing agency serving clients worldwide, your personal information may be transferred to and processed in countries outside of your residence. These countries may have different data protection laws.
We ensure appropriate safeguards are in place for international data transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Binding corporate rules for intra-group transfers
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to registered users (where appropriate)
- Displaying prominent notices on our website for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@nielity.com
Address
Nielity Global Ltd
Lekki, Lagos Island, Nigeria
Response Time
We aim to respond to all privacy-related inquiries within 48 hours.